Beauty Opening Times

Monday9AM - 6PM
Tuesday9AM - 8PM
Wednesday9AM - 8PM
Thursday9AM - 8PM
Friday9AM - 8PM
Saturday9AM - 6PM
Sunday10AM - 4PM

For appointments please call:

        020 8882 7909
Hair Opening Times

Monday9AM - 6PM
Tuesday9AM - 6PM
Wednesday9AM - 6PM
Thursday9AM - 7PM
Friday9AM - 7PM
Saturday8:30AM - 6PM
Sunday10AM - 4PM

For appointments call:

        020 8886 6311

Preparing for your Treatments

Should I arrive before or on time for my treatment?

Please arrive at least 5 minutes before your appointment because this gives you time to unwind and get more out of the early stages of your treatment and it also allows us to review your current treatment needs.

What if I arrive late for my treatment?

If you arrive late for your treatment you may receive a reduced treatment time, as a courtesy to other clients whose treaments follow yours.

What should I wear to my appointment?

Whatever you're wearing that day because we provide a robe. However, if you've booked any of our self-tanning treatments then it is advisable to put on loose dark clothes and open footwear afterwards.

What will I be wearing during the treatment?

For most treatments, you'll be asked to remove some items of clothing and for body treatments we will provide you with disposable underwear. Your comfort is our number one priority and cocooning fluffy white towels preserve your modesty at all times.

I have a medical condition/allergy; can I still have a treatment?

It's always advisable to mention any medical conditions or allergies when making an appointment so that we can guide you on the best treatment option to book.

Can I have treatments during pregnancy?

We advise that you wait until you've completed the first 12 weeks of your pregnancy before booking treatments, and at that point we recommend the Clarins Pampering Face and Body Treatment, developed especially for mothers-to-be and new mothers. Then it's very much down to your personal comfort as to how long into your pregnancy you continue to have treatments.

Can I bring my baby/small child with me to my appointment?

Unfortunately we're unable to permit this, for health and safety reasons. So think of Winchmores as your personal beauty space, a tranquil place for a little me-time.

Do you require a deposit or booking fee?

A deposit will be requested if treatment time exceeds two hours.

What is the Winchmores Cancellation Policy?

We require a minimum of 24 hours notice on all bookings (including courses). Missed sessions will be deducted from courses.

To avoid casncellation charges or loss of treatment time, less than 24 hours notice 50% of treatment will be charged. Less then 12 hours notice, the full treatment will be charged.

Cancellation charges may be waived if written evidence of valid reason is provided.

Winchmores Hair and Beauty | 3-5 Wades Hill, Winchmore Hill, N21 1BD | Tel: 020 8882 7909 & 0208 886 6311