Upon entering the salon new or nervous clients are soon put at ease by our team's relaxed and friendly, but professional, attitude. Your appointment will begin with a thorough consultation, then you'll be taken to The Wash House, an area with dimmed lights and soft music. Here you will feel wonderfully relaxed as your hair is shampooed with a Shiatsu scalp massage using your recommended Paul Mitchell Professional Haircare. Your stylist will then complete your desired look taking you through step by step how to manage your hair and recommending the correct haircare products to re-create your look at home. They will then advise you how often you will need to come back to the salon to keep your hair in top condition.